Terms of Use

Last Updated: May 24, 2026

1. Agreement to Terms

By accessing or using the Nicole Williams Collective (NWC) website located at nicolewilliamspr.com, portal.nicolewilliamspr.com, or shop.nicolewilliamspr.com (the “Site”) or engaging with any of our services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please discontinue use of the Site immediately.

These Terms apply to all visitors, prospective clients, active clients, and anyone else who accesses or uses our Site or services.

2. About Nicole Williams Collective

Nicole Williams Collective (“NWC,” “we,” “us,” or “our”) is a management consulting and marketing communications firm based in Dacula, Georgia. We provide strategic and operational services to leaders and business owners, including:

Fractional COO — Operational leadership and systems optimization
Fractional CMO — Marketing communications strategy and execution
Coaching — Brand and business coaching for entrepreneurs and executives
Training & Facilitation — Workshops, team training, and facilitation engagements
Project-Based Services — Creative & design, brand strategy, marketing assets, book projects, event planning, and operations audits
Content – blog articles and thought leadership for educational purposes

3. Use of the Site

a. Permitted Use

You may use this Site for lawful purposes only. You agree to use the Site in a manner consistent with all applicable local, state, national, and international laws and regulations.

b. Prohibited Use

You agree that you will NOT:

Use the Site in any way that could damage, disable, or impair its functionality
Attempt to gain unauthorized access to any portion of the Site or its related systems
Scrape, copy, reproduce, or distribute any content from this Site without written permission from NWC
Use automated tools (bots, crawlers, scrapers) to extract data from the Site
Post or transmit any content that is unlawful, harassing, defamatory, fraudulent, or harmful
Misrepresent your identity or affiliation with NWC in any way
Use the Site or any NWC content to train artificial intelligence or machine learning models without express written consent

4. Intellectual Property

a. NWC-Owned Content

All content on this Site — including but not limited to text, graphics, logos, images, frameworks, methodologies, course materials, blog posts, newsletters, the Bet On Yourself book, the Plot Plan Execute Planner, and all other proprietary tools and resources — is the intellectual property of Nicole Williams Collective and/or Nicole Palmer, and is protected by applicable copyright, trademark, and intellectual property laws.

b. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its publicly available content for personal, informational, and non-commercial purposes only.

c. Restrictions

You may not:

Reproduce, republish, distribute, or sell any content from this Site without prior written consent from NWC
Modify or create derivative works based on NWC’s proprietary frameworks, tools, or materials
Remove or alter any copyright, trademark, or proprietary notices from any NWC content
Use NWC’s name, logo, or likeness in any way that implies endorsement without written authorization

d. Client Deliverables

Ownership of deliverables created during a client engagement is governed by the applicable client services agreement or contract. In the absence of a signed agreement stating otherwise, NWC retains ownership of all work product until payment is received in full.

5. Services & Client Engagements

a. No Client Relationship Without a Signed Agreement

Visiting this Site, submitting a contact form, or participating in a discovery call does not create a client relationship or any obligation on the part of NWC to provide services. A formal client relationship is only established upon execution of a signed services agreement or statement of work and receipt of any required deposit or payment.

b. Service Descriptions

Information on this Site about NWC’s services is provided for general informational purposes only and does not constitute a binding offer or guarantee of specific outcomes. Service scope, pricing, and timelines are defined in individual client agreements.

c. Results Disclaimer

NWC provides strategic guidance, consulting, coaching, and execution support. However, we cannot and do not guarantee specific business outcomes, revenue results, or performance metrics. Results depend on many factors outside our control, including the client’s own implementation, market conditions, and business environment.

6. Purchases, Payments & Refunds

Any purchases made through the Site (digital products, planners, courses, event registrations, or similar) are subject to the following:

All sales are final unless otherwise stated at the time of purchase or explicitly outlined in a written refund policy for a specific product or program.
Service retainers and project deposits are non-refundable once work has commenced, except as outlined in your signed client services agreement.
Payments are processed through third-party processors (e.g., QuickBooks or Stripe). NWC does not store payment card information.
In the event of a payment dispute or chargeback filed without prior written notice to NWC, we reserve the right to suspend services and pursue recovery of fees owed.

7. Third-Party Links & Resources

The Site may contain links to third-party websites, tools, platforms, or resources. These links are provided for convenience only. NWC does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party sites. Accessing third-party links is at your own risk.

8. Disclaimers

a. No Professional License

While NWC provides business strategy, operational, and marketing consulting services, nothing on this Site constitutes legal, financial, accounting, or licensed professional advice. Always consult a licensed attorney, CPA, or relevant professional for advice specific to your situation.

b. Site Availability

We strive to keep the Site operational and up to date, but we do not guarantee that the Site will be available at all times, error-free, or free from viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Site at any time without notice.

c. Accuracy of Information

We make reasonable efforts to ensure the accuracy of information on the Site, but we make no warranties — express or implied — regarding the completeness, accuracy, reliability, or suitability of any content.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Nicole Williams Collective, Nicole Palmer, and any affiliates, contractors, or team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the Site or our services
Any errors, omissions, or inaccuracies in the content on the Site
Unauthorized access to or alteration of your data
Any other matter relating to the Site or NWC’s services

In no event shall NWC’s total liability to you exceed the amount paid by you to NWC in the three (3) months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Nicole Williams Collective, Nicole Palmer, and any employees, contractors, agents, or successors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Site or services
Your violation of these Terms
Your violation of any third-party rights
Any content you submit or transmit through the Site

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the data practices described in our Privacy Policy.

12. Testimonials & Case Studies

Testimonials, client stories, and case studies featured on the Site reflect individual experiences and results. They are not guarantees of future outcomes. Results vary based on individual circumstances, effort, and factors unique to each business.

Any testimonials shared have been used with permission. If you believe your content has been used without authorization, please contact us immediately at hello@nicolewilliamspr.com.

13. Social Media & External Platforms

NWC maintains a presence on LinkedIn, Instagram, and other platforms. Your interactions on those platforms are governed by the respective platform’s terms of service, not these Terms. NWC is not responsible for content posted by third parties on any platform.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or your use of the Site shall first be addressed through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be submitted to binding arbitration in Gwinnett County, Georgia, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

You waive any right to a jury trial or to participate in a class action lawsuit related to your use of this Site or NWC’s services.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Material changes will be communicated via a notice on the Site or by email to active clients. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any signed client services agreements, constitute the entire agreement between you and Nicole Williams Collective regarding your use of the Site and supersede all prior understandings or agreements on this subject matter.

18. Contact Us

Questions about these Terms? Reach out:

Nicole Williams Collective

Lawrenceville, Georgia 📧hello@nicolewilliamspr.com 🌐 www.nicolewilliamspr.com