Privacy Policy

Last Updated: May 24, 2026

1. Introduction

Nicole Williams Collective (“NWC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our site and services.

2. Who We Are

Nicole Williams Collective is a management consulting and marketing communications firm based in Dacula, Georgia. We provide Fractional COO, Fractional CMO, Coaching, Training & Facilitation, and Project-Based Services to leaders and business owners.

3. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Contact Information: Name, email address, phone number, business name, and title — provided through contact forms, intake forms, or direct email.
Service Inquiries & Applications: Details about your business, goals, and challenges submitted through discovery calls, coaching applications, or proposal requests.
Payment Information: Billing details processed through our third-party payment processors (Stripe, QuickBooks). We do not store full payment card numbers on our servers.
Communications: Messages, emails, and feedback you send to us directly.
Event & Training Registrations: Information provided when registering for workshops, facilitation sessions, or speaking events.

b. Information Collected Automatically

Usage Data: Pages visited, time spent on pages, referring URLs, browser type, device type, and IP address — collected via cookies and analytics tools.
Cookies & Tracking Technologies: We use cookies and similar technologies to improve site functionality and understand user behavior. You may control cookie settings through your browser.

c. Information from Third Parties

Referrals: Information shared about you by colleagues, clients, or partners who refer you to NWC.
Social Media: If you interact with our content on LinkedIn, Instagram, or other platforms, we may receive basic profile information per those platforms’ privacy policies.

4. How We Use Your Information

We use the information we collect to:

Respond to inquiries and deliver our consulting, coaching, and facilitation services
Process payments and manage client accounts and contracts
Send onboarding materials, proposals, deliverables, and service-related communications
Send newsletters, resources, or marketing communications (with your consent; you may opt out at any time)
Improve our website, service offerings, and client experience
Fulfill legal obligations and enforce our agreements
Protect against fraud and unauthorized activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Legal Bases for Processing (if applicable)

Where required by applicable law (including GDPR), we process your personal data on the following legal bases:

Performance of a contract — to deliver services you have engaged us to provide
Legitimate interests — to operate and improve our business, communicate with prospective clients, and protect our legal rights
Consent — for email/text marketing and newsletters; you may withdraw consent at any time
Legal obligation — to comply with applicable laws and regulations

6. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

Service Providers: Third-party vendors who assist us in operating our business (e.g., email platforms, scheduling tools, payment processors, accounting software). These parties are contractually required to protect your data.
Legal Requirements: If required to do so by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: When you have given explicit permission to share your information.

Current third-party tools we may use include, but are not limited to: Google Workspace, Stripe, QuickBooks, Suite Dash, Constant Contact or similar email platforms, Zoom, and Notion.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data (“right to be forgotten”)
Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
Data portability — receive a copy of your data in a structured, machine-readable format
Object to or restrict certain processing of your personal data

To exercise any of these rights, contact us at: hello@nicolewilliamspr.com.

We will respond to your request within 30 days.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies; however, some features of our website may not function properly as a result.

Types of cookies we may use:

Essential cookies — necessary for the website to function
Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
Marketing cookies — used to deliver relevant content and track engagement

You may opt out of analytics tracking by using the Google Analytics Opt-Out Browser Add-on or adjusting your browser settings.

10. Email Communications

If you subscribe to our newsletters, Success Redefined, or opt in to receive resources and updates, we will use your email address to send you those communications. Every marketing email includes an unsubscribe link. You may also opt out by emailing us directly.

Transactional emails related to active client engagements (contracts, invoices, deliverables) are not subject to opt-out while a service relationship is active.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

12. Children’s Privacy

Our website and services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will promptly delete it.

13. Third-Party Links

Our website may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

14. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, or sell
Request deletion of your personal information
Opt out of the sale of your personal information (NWC does not sell personal information)
Non-discrimination for exercising your CCPA rights

To submit a CCPA request, contact us at: hello@nicolewilliamspr.com

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If changes are material, we will provide a more prominent notice (such as an email notification to active clients). Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Nicole Williams Collective

Lawrenceville, Georgia 📧hello@nicolewilliamspr.com 🌐www.nicolewilliamspr.com